Bedding
What materials are used in your bedding collections?
Our bedding is crafted from premium fabrics including cotton and organic cotton, linen, silk blends, and wool. Availability of certifications varies by product, with many items featuring natural, breathable fibers and eco-friendly options.
How should I care for cotton and organic cotton bedding?
Most cotton and organic cotton pieces are machine washable. Use warm water with a mild detergent and tumble dry on low. Avoid bleach unless specified, and follow the care label for ironing directions.
What sizes do you offer for sheets, duvet covers, and pillowcases?
We offer standard bedding sizes including Twin, Full/Queen, King, and California King. Pillowcases come in standard and king sizes, and duvet covers are sized to match the corresponding insert for a proper fit.
How do I choose between a duvet cover and a comforter?
A duvet cover is a protective shell for a removable duvet insert and is easy to wash. A comforter is a single-piece, filled bed covering. If you already have a duvet insert, opt for a duvet cover; if you prefer a single-layer option, a comforter may be right for you.
Blankets & Quilts
What's the difference between quilts and blankets?
Quilts are multi-layered and typically feature a stitched top, batting, and backing for decorative warmth. Blankets are usually a single layer of fabric designed for versatile layering and warmth.
What fabrics are used in wool and silk blankets?
Wool blankets use high-quality wool or wool blends for warmth and breathability. Silk blankets utilize silk fabrics or silk blends for a luxurious drape and temperature regulation. All options are selected for softness and durability.
Are comforters machine washable?
Care depends on the fill and fabric. Many comforters with synthetic fills or down-alternative can be machine washed, while down-filled or specialty fabrics may require different care. Always check the product care label for specific instructions.
Pillows & Bedding Accessories
What types of pillows do you offer?
We offer a range of pillows including down, down-alternative, latex, memory foam, and hybrid options in various firmness levels to suit different sleep preferences.
How do I choose the right pillow for my sleep position?
Side sleepers typically need higher support and a firmer fill, back sleepers benefit from medium support, and stomach sleepers usually prefer softer, flatter pillows. Consider your shoulder width and neck alignment as well as your preferred loft.
Can I customize pillows or pillow covers with monograms?
Some pillow covers can be monogrammed or personalized. Availability and lead times vary by collection, so please check product options or contact customer service for details.
Bath, Towels & Robes
What towels and robes do you offer?
Our bath collection includes cotton towels, hand towels, and bath robes in various weights, textures, and sizes to suit different bathroom aesthetics and needs.
How should I care for towels and robes?
Wash towels before first use, use a mild detergent, and avoid fabric softeners that can reduce absorbency. Tumble dry on low or line-dry. Follow care labels for best results.
Are bath textiles made with natural fibers?
Yes, most bath textiles are made from natural cotton fibers, with organic options available where indicated on product pages.
Mattresses, Protectors & Toppers
What mattress types do you carry?
We offer innerspring, latex, organic mattresses, and luxury options. Some collections may include hybrid designs that pair comfortable foams with coil systems for balanced support.
Do you offer toppers and mattress protectors?
Yes. We provide mattress toppers for added comfort and mattress protectors to guard against spills, allergens, and wear.
How do I choose the right mattress protector?
Choose based on your needs: waterproof or breathable, dust-mite resistant options are available. Ensure the protector fits your mattress size and is machine washable if possible.
Nursery & Baby
Are your nursery products safe for babies?
Yes. We prioritize baby-safe materials free from harmful chemicals and offer organic crib bedding and breathable fabrics designed for infants.
Do you offer organic crib bedding sets?
Yes. Organic crib bedding sets are available in select collections, with certifications noted on product pages. Always follow safe sleep guidelines and wash before use.
Furniture, Decor & Table Linens
Do you carry John Derian collections?
We feature select John Derian pieces in our curated decor assortment. Availability varies by season and stock levels.
What table linens do you offer?
Our table linens include tablecloths, napkins, runners, and placemats in a range of fabrics, colors, and sizes to suit dining spaces and entertaining needs.
Clothing, Loungewear & Accessories
What fabrics are used for loungewear and pajamas?
Our loungewear and pajamas are designed with comfort in mind using fabrics such as cotton, organic cotton, linen, and blends like modal or lyocell for softness and breathability.
Table, Kitchen & Dining
What kitchen textiles do you offer?
We offer tea towels, napkins, placemats, and runners crafted from durable fabrics in a variety of patterns and colors to suit your table setting.
Do you carry decorative pillows and curtains?
Yes. Our decor range includes decorative pillows and soft window treatments along with other room accents to complete the look of your space.
Decor, Pillows & Throws
What types of decorative pillows are available?
We offer a wide selection of decorative pillows in various textures, fabrics, and finishes to complement bedding and living spaces.
Do you offer throws and lifestyle accessories?
Yes. Our throws and lifestyle accessories add warmth, texture, and style to living areas and bedrooms.
Care, Safety & Sustainability
Are products organic or sustainably produced?
Many items feature organic fibers and sustainable materials. Certification availability varies by product; check product pages for specifics.
Do you offer environmental or safety certifications?
Where applicable, certifications such as GOTS, OEKO-TEX, or similar standards are listed on product pages to help you make informed choices.
Shipping, Returns & Support
What is your shipping policy?
We offer standard and expedited shipping options where available. Shipping times depend on your location and the selected shipping method.
What is your return policy?
We provide a customer-friendly return policy with a specified return window and guidelines. Items must be unused and in original packaging unless otherwise stated. Please refer to the full policy on our returns page for details.
How can I contact customer service?
You can reach our customer service team via email, phone, or live chat during business hours for product questions, order support, and care guidance.